Privacy Policy
Effective Date: 01-01-2025

Welcome to icom.com.my. This Privacy Policy outlines how ICOM X Sdn. Bhd. ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We collect and process the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed through secure third-party payment gateways)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Pages visited on our website
• Device information

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To improve our website and services
• To send order confirmations and updates
• To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

• With payment processors for transaction completion
• With logistics partners for order delivery
• When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your data. However, no online platform can guarantee complete security.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can modify your browser settings to disable cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections
• data deletion- Login to Your Account To delete Account/Data (subject to legal obligations)
• Withdraw consent for marketing communications

8. Contact Information

For any privacy-related inquiries, contact us at:

ICOM X Sdn. Bhd.
88, Pekan Mahang, 09700 Karangan, Kedah, Malaysia
Phone: 013-588 4683
Email: info@icom.com.my

9. Changes to This Privacy Policy

We may update this policy from time to time. Please review it periodically.

By using icom.com.my, you agree to the terms outlined in this Privacy Policy.

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